Returns & Refund Policy
At Inspired Go, we strive to deliver the freshest chef-crafted meals directly to your door. Due to the perishable nature of our products, we cannot accept physical returns, but we are committed to resolving any issues with your order through credits or refunds.
Inspect Your Delivery
Please check your order immediately upon arrival to ensure all items are present and meet our quality standards.
Document the Issue
If you notice damaged packaging or quality concerns, take a clear photo of the product and the delivery box.
Contact Support
Email our team within 24 hours of delivery with your order number and the photos attached to initiate a claim.
Receive Resolution
Our team will review your request and issue a store credit or a refund to your original payment method for any verified issues.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing